Website: https://hertsandessexmotorcompany.co.uk
Phone: 01992 466655
Address: Unit F Belcon Industrial Estate Binngley Road, Hoddesdon, EN11 0NX
About company:
HERTS AND ESSEX MOTOR COMPANY
Herts and Essex Motor Company Ltd is authorised and regulated by the Financial Conduct Authority, FRN: 709991. All finance is subject to status and income. Written quotation on request. We act as a credit broker not a lender. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers. It is our intention to provide a high level of service at all times. However, if you have reason to make a complaint about our service you should contact Herts and Essex Motor Company Ltd at Unit F, Bingley Road, Hoddesdon, Essex EN11 0NX. If we are unable to resolve your complaint satisfactorily, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). Further information is available by calling the FOS on 0845 080 1800 or at http://www.financial-ombudsman.org.uk
We charge an administration fee to cover essential documentation and administration costs related. To ensure we can offer all our customers the best value we have tailored our administration fee to our customers individual circumstances. This fee is a compulsory fee and applies to all our cars depending on your below circumstances: Retail customer Admin Fee £199, Returning retail customer purchasing within a 12 month period Admin, Fee £0 *limited to one additional purchase per year, Returning retail customer purchasing in between 13- 24 month period, Admin Fee £99 *limited to one additional purchase per year, Export Customer Admin Fee £199, Retail Customer using a finance broker outside our official panel of lenders Fee £199, Motoring Trade Customers Admin Fee £99
As can be expected when you’re buying a second hand car there can be a few niggles, it can’t be helped but what does matter is how this is handled! The warranty that was provided covered what was needed and was worth more than the paper it was written on for sure! Since then the car has been spot on. I can’t thank the team enough for all their help throughout the process! Five out of five for sure!
Pleasure doing business with them, nothing to worry about in regards to the customer service or the vehicle purchased.
Buying my A3 from Herts and Essex was hassle free and very quick. I was in and out which is exactly what I wanted, no messing around! The A3 is exactly as it was described to be, in great condition and no unwanted surprises. I have no complaints regarding any part of the buying process or with the team. I would highly recommend this dealership, they have a great range of cars.
My Astra is doing well and I have encountered no problems with it what so ever. There is nothing any of the staff members could have done to improve my experience, everyone was very helpful. No complaints from me and I have already recommended Herts and Essex to my friends.
I think I can attest with certainty that my E Class is driving perfectly considering I have done almost 3000 miles in it already! Buying the car from Hearts and Essex was so straightforward and smooth too, everything was handled efficiently and I was on the road in no time at all! I would return to this dealership without hesitation,
The team at Herts and Essex are superstars ⭐ They were so informative and clear in communications. I knew the ins and outs of my Cherokee before I had even bought it home and I couldn’t be happier with it. I have always loved Jeeps and I am so pleased with mine.
I am utterly over the moon with my Astra GTC, it’s a beauty of a machine and is everything I have always wanted. The gentleman who I dealt with was a great help, he got everything sorted for me right away. I’d happily recommend to anyone, and would definitely use again, they were fantastic!
It was my mum who sorted the sale out for my 500x so she mainly dealt with the dealership, however, the interactions that I did have with them, they were ever so friendly and helpful. I love my car, it is absolutely fantastic, I am so so pleased with it. Thank you all for the help, I’d happily recommend to others!
I was well looked after here at Herts and Essex motor company. I do recommend to other people needing a new car. When I arrived for my car it was ready to be taken away, all the documents were ready and waiting and the car was very clean and tidy. Wonderful, just wonderful. Thanks 🙂
Thank you to everyone at Herts and Essex Motor Company, you are all brilliant! My Audi feels like a proper ‘grown up car’ it is so sleek inside and feels like a good quality car to drive.
My Astra is a lovely little run around. It is in perfect running order! I haven’t made a purchase with Herts and Essex before buying this but I would definitely consider using them again in the future they were very nice people and very helpful. I’m very happy with my car and I highly recommend anybody else looking to buy a new car to buy from Herts and Essex motor company.
I bought a Suzuki Swift from Herts and Essex for my son for his first car and its perfect. My son is currently still learning to drive so the Swift is being put through its paces, to say at the least! The guys at the dealership were brilliant they do exactly what they say they’re going to do, simply excellent service!
Was looking to sell my car privately, without any success I asked if Jason and the team at Herts and Essex could sell it for me. Within 3 days the car was sold for 1/3 more than I was expecting. Great service throughout will 100% be recommending and using the team again in the future.